Terms of Service
Last updated: January 10, 2026
1. Introduction
Welcome to Companion Care With Jo. These Terms of Service (“Terms”) govern your use of our website and the care services provided by Companion Care With Jo (“we”, “us”, or “our”). By accessing our website or engaging our services, you agree to be bound by these Terms.
2. Services
Companion Care With Jo provides domiciliary care, supported living, and companionship services. The specific details of the care services to be provided to you will be set out in a separate Care Agreement tailored to your individual needs. In the event of any conflict between these Terms and your Care Agreement, the Care Agreement shall prevail.
3. Use of Website
You may use our website for lawful purposes only. You must not:
- Use our website in any way that breaches any applicable local, national, or international law or regulation.
- Use our website to send any unsolicited or unauthorised advertising or promotional material.
- Knowingly introduce viruses, trojans, worms, or other material that is malicious or technologically harmful.
4. Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our website for your personal use.
5. Limitation of Liability
Website Use: The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
Services: Our liability regarding the provision of care services is governed by the specific Care Agreement entered into with each client and by applicable UK law. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors.
6. Payment Terms
Payment terms for our services will be detailed in your specific Care Agreement. Invoices are generally due within the timeframe specified on the invoice. We reserve the right to suspend services for non-payment.
7. Cancellations and Termination
Website: We may suspend or withdraw our website at any time. Services: Cancellation policies for care services are outlined in your Care Agreement. Generally, a notice period is required to terminate ongoing care services.
8. Changes to These Terms
We may update these Terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
9. Governing Law
These Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.
10. Contact Us
If you have any questions about these Terms, please contact us at:
Email: jo@companioncarewithjo.com
Phone: +44 7822 010377
Address: 1 Ebor Row, Haworth, Keighley, BD22 8FB